Last Updated: [10/01/2025]

Welcome to Havenly.buzz! As a small, personally curated store, I strive to ensure your orders are delivered safely and efficiently. This policy outlines how I handle shipping, timelines, and related responsibilities.

1. Order Processing Time​

• Orders placed Monday–Friday​ before 4:00 PM (CST)​ will be processed and shipped within 1 business day.

• Orders placed on weekends or holidays will be processed the next business day.

• For items with specific shipping timelines (e.g., pre-orders or custom products), details will be listed on the product page.

2. Shipping Methods & Carriers​

I partner with reliable carriers to balance cost and delivery speed. Depending on your location and order specifics, shipments may be fulfilled via:

• USPS​ (U.S. Postal Service)

• UPS​ or FedEx​ (for expedited options)

• Other trusted regional carriers

3. Shipping Destinations​

• Domestic Shipping: Currently, I ship within the United States.

• International Shipping: Not available at this time.

4. Shipping Costs​

• Shipping fees are calculated at checkout based on your location, package weight, and selected delivery speed.

• Free shipping​ may be offered for orders over a certain amount (e.g., $50+). Any such promotions will be clearly displayed.

5. Delivery Times​

• Domestic: 3–7 business days after shipment, depending on your location and the shipping method chosen.

• Delays due to carrier issues, weather, or events beyond my control are not guaranteed but will be communicated proactively.

6. International Customs & Taxes​

This section is reserved for future international shipping. Currently, no international duties or taxes apply.

7. Returns & Shipping Responsibilities​

• If an item arrives damaged, defective, or incorrect, I’ll cover return shipping costs and send a replacement.

• For change-of-mind returns, you’re responsible for return shipping fees. Please contact me within 7 days of receipt.

• Refunds or replacements are processed upon receipt and inspection of returned items.

8. Order Tracking & Support​

• Once your order ships, you’ll receive a confirmation email with a tracking number (if available).

• For shipping-related questions, contact:

  📧 Email: support@havenly.buzz

  I aim to respond within 24–48 hours.

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As a small business, I value your trust and will always communicate openly about your order status. Thank you for supporting Havenly.buzz!

— The Founder, Havenly.buzz